Support Center

How do I download content that's been uploaded by users?

Last Updated: Mar 19, 2014 02:02PM PDT
In certain Regpack systems, we've added a widget that will allow registrants to upload required documents (Passports for international programs, Documents that require a physician or another 3rd party's physical signature, photos of registrants or associated individuals). Part time and full time admins are given access to download any content that has been uploaded by a registrant in their system.

To download a registrant's document, you will first need to navigate to the form where the content was uploaded (for information on how to inspect forms of a specific registrant or multiple registrants click here). When the documents have been uploaded, a green "uploaded" icon will appear in the form- then just click on the name of the file (which appears in grey) to start the download.

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