Support Center

Payments

  • Add manual payment

    To begin, make sure you are in the User Management interface by selecting the “Users” tab located to the right...

    Jul 23, 2014 01:37PM PDT
  • Download a CSV of payments

    To begin, make sure you are in the Payments interface by selecting the “Payments” tab located to the right of ...

    Sep 26, 2013 08:01PM PDT
  • Filter payments

    To begin, make sure you are in the Payments interface by selecting the “Payments” tab located to the right of ...

    Sep 26, 2013 08:03PM PDT
  • Refund electronic payments

    ​NOTE: Only electronic (ACH/credit card payments) can be refunded in our system, and only within 60 days of th...

    Jan 05, 2016 09:06AM PST
  • Transfer payment within family

    To begin, make sure you are in the User Management interface by selecting the “Users” tab located to the right...

    Sep 26, 2013 08:07PM PDT
  • Processing an electronic payment through the Regpack admin system

    Follow the below instructions to process a payment for one of your applicants: 1) Obtain your applicant's per...

    May 23, 2014 02:13PM PDT
  • How to save CC/ACH payments

    Follow the below instructions to save a payment option for one of your applicants: 1) Obtain your applicant's...

    Jun 26, 2014 04:54PM PDT

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