Support Center

How do I change my applicant's log in information?

Last Updated: Jul 04, 2016 12:39PM PDT
We like to keep everyone's information secure, so we don't allow for admin to to edit an applicant's password. Instead, just forward this article directly to them, and they'll be able to reset their credentials in a few easy steps. If you would like to go through the process of resetting your admin account please refer to this article here.

First, log into your account with your previously created credentials

Next, now that you're logged click “Edit” in upper left hand corner directly to the right of your name.

Lastly, you will be taken to the edit credentials form, where you are able to change your login email, your password, or both - be sure to click "Update My Credentials" when you're done! Remember this only affects your login email if you have a separate email on your application it won't be affected at all.


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