Support Center

Edit product triggers

Last Updated: Apr 23, 2014 04:13PM PDT
Product triggers will allow you to automatically send, add, show, or remove products when certain conditions are met.

To begin, make sure you are in the Product Management interface by selecting the “Products” tab under the "Settings" menu (located to the right of the Regpack logo).



To edit the trigger, hover your mouse over the product with an existing trigger and click the purple "Triggers" button.



This opens the first step in the triggering process which is to tell the product what to do when the trigger is activated. When editing product triggers you'll have to go through the entire process, so make sure you are comfortable with what each of the setting does (information on that is below the image).

Click "Set Trigger Conditions" once you complete the first step to begin setting trigger conditions.

  • Show product in user's product list - this will allow you to show a product in their list.
  • Do not show product in user's product list - this will allow you to omit products based on a selection.
  • Add product to user's cart - these options will allow you to automatically add a product to a user's cart, but will give you the option to either allow other users to still see it or make the product invisible to other users
Next you will need to add or remove trigger conditions. After you select the conditions, click "That's it. I'm Finished"



Settings:
  • RegistrationThis section has options based on the overall registration (i.e. "user registers" or "child created")
  • Status: Triggers in this section would be comprised of the statuses that are created in the User Management section (i.e. "excluded status" or some other custom status).
  • PaymentsThis section is where you can trigger based on the status of each payment made (i.e. "payment compete" or "needs to close balance").
  • Forms: Triggers that can be set on the status of forms in their registration (i.e. "form complete" or "form incomplete").
  • Products/ServicesTriggers that can be set on selection and payment of products (i.e. "product added to cart" or "product paid for").
  • FieldsTriggers that are set according to the answers selected by your registrants (i.e. if they say yes to a multiple choice question, or complete an answer field).
  • Trigger settings:
    • All options are required: The trigger will not activate unless ALL conditions are met.
    • Any option is sufficient: The trigger will activate on ANY conditions that is listed.
  • Reverse Trigger: This will remove the form if the condition(s) that you've selected are not fulfilled.
Note: When quotas are applied to products that are triggered to add to a cart automatically, the system will stop adding that product when it reaches the set limit. 

Once the trigger is set the lightning bolt located on the right of the product listing will light up. Clicking this bolt will allow you to easily inspect the triggers associated with that product.

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